Labor Expense Will Eat Away At Profits – If You Don’t Watch It When I started really analyzing my labor costs several years ago, my goal was to come up with some sort of ratio that I could have staff … Continue reading Labor Expense Will Eat Away at Profits
From day one we talk about budgets: everything has a time budget (feeding, medicating, cleaning, activities, etc). We know how much time it takes (or we think we do!) to complete every task and then we do the math (based … Continue reading Importance of a Labor Budget
We have been advising all of our consulting clients to have their businesses valued. This provides a great benchmark for measuring the ultimate performance indicator of a business: what it is worth in the market at any given point in … Continue reading Importance of a Business Valuation
We previously wrote about the importance of assessing employee morale. Today, we’ll write about ways in which owners/managers can improve employee morale. At the end of our last article, we touched on the importance of employees feeling as if they are a valued … Continue reading Improving Employee Morale: Creative Benefits
Employees seem to be dragging, not completing their tasks as well as they should. Their excitement and dedication to their job has waned, and as managers or owners, we aren’t sure why. Your first thought may be to reprimand and … Continue reading Assessing Employee Morale
There are two questions I am repeatedly asked: How do you find good people? How do you motivate them to show up and to do the job right? These frustrations are common. We have all been there with a holiday … Continue reading Employee Relations and How to Make a Change
Originally posted on Outstanding Pet Care University:
Top Tips for Finding and Keeping Quality Staff Over the years we have spoken to hundreds of pet care facility owners who identify staffing as one of the biggest challenges facing their businesses. Let’s face it, most of us did not get into the pet care business because we couldn’t wait to manage employees. However, we all recognize the importance of maintaining a great staff to allow us to provide the quality pet care services our clients expect. Tip #1 Ongoing recruiting. Don’t wait until you are desperate. Have you ever had trouble… Continue reading
On November 6, 2012 OPC University was launched at Barkleigh’s Pet Boarding & Daycare Expo. There were over 300 pet care facility owners and managers present for industry specific seminars & vendors. OPC University is the industry’s only on-line educational and certification … Continue reading Outstanding Pet Care University Launches November 6th!
Announcement taken from http://www.OutstandingPetCare.com On May 15, 2012, Outstanding Pet Care purchased the Pet Care Services Association (formerly American Boarding Kennel Association) assets from the Colorado bankruptcy court. We look back upon the end of this important organization with humble … Continue reading Outstanding Pet Care Announces Purchase of PCSA Assets & Announces Updated Education Program
There is an insurance company television commercial about a dog that worries about the safety of his bone. First he hides it in his doghouse, then he buries it, then he puts it in a bank. None of these solutions … Continue reading Are You Really Prepared For An Emergency?